With many of our clients taking significant transformative steps, through redefining their business models, embarking on digital transformations, and applying innovation in a rapidly shifting market environment, our strategic consulting teams support the revolutionizing of business plans and priorities, service strategies and design. Our consultants provide a breadth of perspectives and in-depth experience to provide strategic advice, helping our clients achieve optimal, sustainable, and scalable results.

Working directly with business leaders to achieve maximum value for their organizations within this transformative era, our cutting-edge methodologies assist leaders with critical decision making to drive results and achieve transformational success. We design and deliver strategies that help improve profitability and long-term value.

Digital transformation is one of the most challenging opportunities that our clients are facing today. Providing industry-specific solutions, our experienced consulting teams deliver strategies, plans, and architectures (both cloud and on-premises) uniquely designed to meet organizational business objectives.

Results you can expect from our services include increased customer-centricity, improved efficiencies, and enabled automation of critical business processes and operations. Our consultants deliver comprehensive digital transformations that connect all facets of the organization, resulting in enhanced business operations.

In a data-driven world, our team enables our clients to thrive where fact-based decision making is embedded into business operations, yielding improved business processes, functions and outcomes. Through technology, our consulting teams support our clients to apply analytics throughout their organizations, focused on growth and service optimization. We also harness business automation to streamline business processes and operations, foster strengthened critical thinking and organizational growth, and solve organizational challenges. We assist our clients in building data structures, leveraging technology to align data analytics within various facets of the organization.

This transformational era also comes with new and complex challenges in shifting back from transformation to operations.

Our advisory consulting teams assist our clients in navigating transformation agendas and organizational changes, specifically in the areas of digital technology, infrastructure, real property, human resources, and defence.

Through the extensive knowledge and experience that our advisory consulting teams bring to the industry landscape, we develop strategies, plans, and recommendations as well as conduct process reviews and program evaluations to assist our clients in realizing their business objectives and full potential.

Our real property consulting teams bring extensive knowledge in real property services management, outsourcing, performance management, and service administration to support complex business transformation projects across the Government of Canada. In addition, we strategically outsource large-scale service delivery of real property services to the private sector. Providing an array of strategic services, our consultant teams deliver expertise in the areas of requirements definition, assisting in the development of technical requirements and capabilities to support the development, posting and evaluation of Requests for Proposal (RFPs) for the acquisition of real property services.

The acquired services that we support our clients in securing include: Property Management, Project Delivery, Architectural and Engineering Services, Construction Management Services, Commercial Operations, Acquisitions, and Disposal for federal real property assets.

Our consulting teams also develop and implement real property service management models, supporting Government of Canada real property custodians in defining and implementing service catalogues, designed to ensure that services delivered to customers meet their needs and expectations. We also work with clients to establish service level standards and the associated analysis of workforce capacity to deliver on the outlined service standards.

Our overall objective is to ensure that our clients adopt a culture of service management excellence, shaping the way that real property services are delivered in a more effective manner, meeting customer needs and expectations.

As the business landscape has shifted towards a service-oriented, client-centric culture founded on an Enterprise Service Management (ESM) philosophy, our consulting teams work closely with clients to develop Enterprise Service Management Strategies and service-specific strategies, assisting organizations to support and deliver services and products to their customers.

Service Management is both a service and process-based approach that aligns the delivery of services with the needs of the organization that uses them. Our consulting teams have been extensively involved in service management transformations across the public sector. The rise of ESM has redefined the future role of businesses and organizations, placing ESM at the heart of business transformation and service innovation.

Our financial specialist consulting teams provide services to Chief Financial Officer (CFO) organizations across the Government of Canada. This includes financial management planning services, such as the development of financial frameworks, policies, and processes to support organizational strategic and financial directions. We support financial decision making and ensure the CFO’s strategic positioning through the design of financial management structures that drive performance improvement, supported by financial data to inform decision making. Our experts have extensive experience using SAP to support and perform planning, budgeting, forecasting, and reporting activities.

Our benefits management consulting teams are uniquely positioned to deliver performance, value, and an array of benefits management-related services to your organization. We are proud to bring extensive experience in delivering benefits management services to the Canadian public sector. Combined with our deep understanding of program and project-related policies and processes, we continue to support the integration of benefits management successfully in numerous Canadian departments.

We understand the importance that Benefits Management plays in objectively demonstrating positive value from all types of public sector programs and project investments. We do this by providing and executing on a Benefits Management framework which typically includes the development of a Benefits Map (Logic Model), identifying pertinent Key Performance Indicators, defining baselines and targets for metrics, and developing dashboards and analytical tools to support the reporting on benefits.

All business transformation initiatives require organizations to rethink how the enterprise creates value today and for the future. We help our clients entering a transformation phase to think big! Our consulting teams provide extensive experience on large-scale business transformations in the areas of digital technology, infrastructure, real property, and defence, supporting clients to respond with agile structures, effective leadership, constant change, innovation, and sustainable transformation to be competitive.

At Protak, we understand the rapid drivers for organizational change, and we constantly strive to innovate in our own business practices so that we can authentically support our clients to do the same. We have strong expertise in digital, business, and technology markets, as well as in real property, defense, finance, and engineering.

All business transformation initiatives require organizations to rethink how the enterprise creates value today and for the future. We help our clients entering a transformation phase to think big! Our consulting teams provide extensive experience on large-scale business transformations in the areas of digital technology, infrastructure, real property, and defence, supporting clients to respond with agile structures, effective leadership, constant change, innovation, and sustainable transformation to be competitive.

At Protak, we understand the rapid drivers for organizational change, and we constantly strive to innovate in our own business practices so that we can authentically support our clients to do the same. We have strong expertise in digital, business, and technology markets, as well as in real property, defense, finance, and engineering.

In this transformational era, we recognize that our clients’ business models are rapidly changing, and complex transformational strategies promise a lot of value, but often fail to fully deliver. Our program management consulting teams support our clients in making better decisions, help enable innovation, increase confidence, solve difficult problems, and provide long-lasting results. Our consulting teams are known for successfully delivering the outcomes that progress, optimize, and streamline organizational business results. We support our clients in realizing the benefits from investments into real, sustainable value and outcomes. Our consulting teams develop client strategies, business cases, and transformation plans, supporting the most complex endeavors, focusing on the desired outcomes and delivering on the benefits that our clients are committed to deliver.

Our Human Resources (HR) consulting teams deliver personalized HR consulting solutions to our clients, specifically in the following areas: Organizational Design and Classification, Work Description Writing, Staffing, Training and Development, Change Management, HR Policy Development, and HR mentoring. Our consulting teams also support our clients in the development of strategic frameworks and business models for executive resourcing, learning and performance management, developing options and recommending new organizational structures. In the context of transformational and renewal activities, we are engaged on various initiatives across the Government of Canada to provide organizational design and classification advice related to implementing functional communities’ organizational models and associated generic work descriptions, analyzing, documenting, reviewing, updating, and drafting work descriptions.